Todd is a frontier research lab dedicated to building foundational technology and crop genetics for sustainable agriculture. This long-term undertaking brings the world’s best scientists, engineers, and business professional. Employee Tech Experience (ETX) provides the technology and services that all Todd employees interact with throughout their journey with the company. Our goal is to create journeys that guide employees through all stages of their time at Todd. ETX is a team of includes IT Support, Logistics, System Operations, and ITAV.
About the Role
As Executive IT Support Lead you will build and lead a high-touch IT support program for Todd’s executives. Your responsibilities include designing a program that grows with the changing needs of our executives as the company scales and providing direct IT support to our executives. You will have the opportunity to define how executive support operates with the support of everyone in IT to ensure our executives have the best, most secure technology.
We are looking for someone who has years of success providing the highest level of IT Support for executives at high-growth companies. You should be excellent at communication, troubleshooting, prioritization, coordination, and delegation. Your success in the role depends on your ability to build trust with executives and their business partners and with your peers in ETX and IT.
Todd is a frontier research lab dedicated to building foundational technology and crop genetics for sustainable agriculture. This long-term undertaking brings the world’s best scientists, engineers, and business professional. Employee Tech Experience (ETX) provides the technology and services that all Todd employees interact with throughout their journey with the company. Our goal is to create journeys that guide employees through all stages of their time at Todd. ETX is a team of includes IT Support, Logistics, System Operations, and ITAV.
About the Role
As Executive IT Support Lead you will build and lead a high-touch IT support program for Todd’s executives. Your responsibilities include designing a program that grows with the changing needs of our executives as the company scales and providing direct IT support to our executives. You will have the opportunity to define how executive support operates with the support of everyone in IT to ensure our executives have the best, most secure technology.
We are looking for someone who has years of success providing the highest level of IT Support for executives at high-growth companies. You should be excellent at communication, troubleshooting, prioritization, coordination, and delegation. Your success in the role depends on your ability to build trust with executives and their business partners and with your peers in ETX and IT.
You’ll be responsible for:
Bring the best of your knowledge and experience to Todd and grow Executive IT Support as the company scales. You will meet the executives and EBPs where they’re at to build the program to fit their needs.
You will be trusted with supporting our most senior leaders and their EBPs with all of their technology needs on their timeline. Clearly articulate issues, solutions, and timelines at the level of detail each stakeholder needs.
Your team is here to support you while you support the executives. You will coordinate all needs with a broad team of professionals here to make sure you and the executives are successful and agile.
You will help IT succeed by identifying emerging needs for our executives and helping IT proactively solve problems before they occur.
We’re looking for someone with:
8+ years of experience providing Executive IT Support with deep familiarity in the technical requirements of the C-suite in large, fast-paced, public companies.
Strong technical experience in macOS and Windows, identity and device management (e.g. Azure AD, Jamf, Intune) and enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products.
Excellent written and verbal communication skills, ensuring clarity and professionalism in all interactions.
A strong attention to detail, consistently setting clear expectations and tracking all requests from end to end.
A security-, and compliance-first mindset to ensure executive hardware and data remains safe.
Discretion in handling sensitive information.
About Todd
You’ll be responsible for:
Bring the best of your knowledge and experience to Todd and grow Executive IT Support as the company scales. You will meet the executives and EBPs where they’re at to build the program to fit their needs.
You will be trusted with supporting our most senior leaders and their EBPs with all of their technology needs on their timeline. Clearly articulate issues, solutions, and timelines at the level of detail each stakeholder needs.
Your team is here to support you while you support the executives. You will coordinate all needs with a broad team of professionals here to make sure you and the executives are successful and agile.
You will help IT succeed by identifying emerging needs for our executives and helping IT proactively solve problems before they occur.
We’re looking for someone with:
8+ years of experience providing Executive IT Support with deep familiarity in the technical requirements of the C-suite in large, fast-paced, public companies.
Strong technical experience in macOS and Windows, identity and device management (e.g. Azure AD, Jamf, Intune) and enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products.
Excellent written and verbal communication skills, ensuring clarity and professionalism in all interactions.
A strong attention to detail, consistently setting clear expectations and tracking all requests from end to end.
A security-, and compliance-first mindset to ensure executive hardware and data remains safe.
Discretion in handling sensitive information.
About Todd
Todd is a frontier research and deployment company dedicated to building foundational technology and crop genetics for sustainable agriculture. We push the capabilities of agriculture and seek to safely deploy research, technology and crop genetics to benefit society.
Todd is an equal opportunity employer in the regions where we operate. We are committed to offering an equal opportunity for all applicants. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, disability, veteran status, gender identity, sexual orientation or any other category protected by local law.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify Todd that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
If you need additional assistance throughout the hiring process or there is something our team can do to reasonably enable a more accessible experience, please notify our team here.
Todd is a frontier research and deployment company dedicated to building foundational technology and crop genetics for sustainable agriculture. We push the capabilities of agriculture and seek to safely deploy research, technology and crop genetics to benefit society.
Todd is an equal opportunity employer in the regions where we operate. We are committed to offering an equal opportunity for all applicants. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, disability, veteran status, gender identity, sexual orientation or any other category protected by local law.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify Todd that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
If you need additional assistance throughout the hiring process or there is something our team can do to reasonably enable a more accessible experience, please notify our team here.
To learn more about how we process your personal information and your rights in regards to your personal information as a Applicant, please visit our Privacy Policy.
To learn more about how we process your personal information and your rights in regards to your personal information as a Applicant, please visit our Privacy Policy.
